Curbside Status Update:
At Centennial Animal Hospital, we have taken proactive steps to keep our team, clients, and patients safe and healthy. We feel a duty to ensure that our community is protected and our clients feel safe when they visit our practice. Click the button below to read our entire statement.
Have I filled out my digital intake form(s)?
These online forms are required to maintain the appointment, they help to confirm your pet’s information and allow the doctor to know any concerns you may have. Failure to complete the required forms will result in the release of your appointment to another pet in need.
Is my pet in a carrier or on a leash?
Do I have a payment method that can be securely taken over the phone ?
Am I prepared to wait for longer periods of time in my vehicle?
Protocol Updates: What We’ve Learned from a Global Pandemic
We have learned so much through the challenges of a global pandemic, and we are deeply grateful to the people of the community who have been supportive of our team and practice despite the many bumps, potholes, twists, and turns!
One of the things we have learned is how much CALMER many of your beloved furry family members have been visiting with us despite not having you inside the building with them. We firmly believe that most pets are far, far happier to have you with them. So, we’ve asked ourselves, what is it about the curbside experience that has led to so many pets being calmer and less afraid while visiting the veterinary practice? What we believe has played a large role in this change is skipping the waiting area. For this reason, Centennial Animal Hospital will be keeping curbside check-in and check-out. In addition, any client who has found the full curbside experience better for them or their pet is welcome to continue staying in the parking lot during visits.
We ENCOURAGE the use of face masks while inside our practice, but they are not required at this time. You need to be aware that while MOST of the team has been vaccinated, not all of the team is fully vaccinated at this time. Our team is happy to wear a mask for you; simply let us know.
Only ONE adult per appointment with a veterinarian can be granted entry due to the size of our exam rooms.
You will be required to remain seated throughout your pet’s visit. Our patient handlers will continue to provide physical support to your pet throughout the physical exam and treatment while you provide emotional support.
Surgical admissions and discharges, veterinary nurse visits, product pick-up, and sample drop off will all remain fully curbside with limited client admittance into the practice.
Thank you, and we look forward to seeing you soon!
The Team at Centennial Animal Hospital
All animals deserve compassionate veterinary care.
Our veterinarians, technicians, groomers, kennel attendants, and office staff are ready to give your furry family member the best care possible.
Centennial Animal Hospital is proud to offer wonderful bathing and grooming services for dogs and cats!
Online Refill Request
Save time and request a refill of prescription medications online. Simply fill out the form, and a member of our team will contact you directly.
We offer boarding care for dogs, cats, birds, and exotics. We have large, climate-controlled kennels for dogs and a separate, quieter area for cats, birds, and exotics.
Wondering how to protect your pets from heartworms and ticks?
Check out our blog for useful information on how to keep your pets safe.
Our mission is to offer complete, personalized care for each and every pet in an honest, pleasant, and friendly environment. To that end, our staff is committed to working as a team with you to promote responsible pet ownership through client education while providing preventative health care and a stress-free experience.
Ready to come see us?
Request an appointment online!
Letter to our clients,
We have had some calls asking when we plan to open for inside services. At this time, we will be continuing curbside service exclusively, except for euthanasias where the owner elects to be present.
Please understand that due to the nature of handling and treating animals, and the layout in our facilities small interior spaces, we ourselves are unable to socially distance from one another. Frequently our faces are inches from one another, and while we do wear face coverings, we are very conscious of the risk. Even with this degree of physical closeness, we have made it through the entire pandemic year without one single employee coming down with Covid! The thing that we have been so conscious of, is that as closely as we work together, if even just ONE employee came down with the virus, we would all need to quarantine, and that would mean we would need to close the hospital while quarantining. We really, really want to avoid that! (Our employees understand the risks and are extraordinarily careful after hours as well.)
We truly understand and empathize that you would like to be with your pets inside the hospital. But we are committed to maintaining our ability to remain open and to maintain seeing the number of animals we see per day. We are also committed to letting our employees who wish to get vaccinated have time to complete the series.
Our staff will continue to come out to your vehicles. You will still be able to speak directly with the veterinarian examining your pet. Our parking lot runners are not just runners – these are our veterinary receptionist, assistants, and technicians.
For what it’s worth, we revisit this topic just about daily, while continuing to watch and follow CDC guidelines. We sincerely intend to do our very best to accommodate all our clients and patients. But at this time, we are just not willing to take any chances that would risk our ability to remain open.
We appreciate our clients so much; we thank you for your continued patience and kindness towards our staff who are working so hard throughout all of this and taking the brunt of the frustration over these policies. We will continue to follow the guidelines provided by the CDC while also working on new protocols for when we can reopen our doors to our clients while still providing the highest quality pet care in a safe and efficient manner that protects us all.